Public Help
Troubleshooting

Troubleshooting

Fix common problems with sign-in, notifications, updates, payments, and more.

If something isn't working, start with the article that matches your issue:

Still stuck? The Contact link in the app footer (and on the About screen) is the way to reach support.

Imibuzo evamile

Angikwazi ukungena ngemvume ku-Public. Kumele ngenzeni?
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Izaziso zohlelo lokusebenza azisebenzi. Ngizilungisa kanjani?
Vuliwe Android, nika amandla izaziso ze-Public kuzilungiselelo zesistimu futhi ugcine uhlelo lokusebenza lubuyekeziwe. Vuliwe iOS, vumela Izaziso kokuthi Izilungiselelo futhi ugcine uhlelo lokusebenza lubuyekeziwe. Kuwebhu, vumela izaziso zesiphequluli uma ucelwa. Bona imihlahlandlela yokuxazulula inkinga yesaziso sohlelo lokusebenza.
Ngalukhokhela uhlelo kodwa lwangasebenza. Yini manje?
Linda amaminithi ambalwa, qala kabusha uhlelo lokusebenza, futhi uhlole izinkinga zokukhokha ekuxazululeni izinkinga. Xhumana nosekelo ngerisidi lakho uma uhlelo lungakaveli.