Push notifications not working (Android)

Check app permissions

1. Open Settings → Apps → your app → Notifications.
2. Ensure notifications are allowed.
3. Enable the categories you care about (messages, mentions, etc.).

Battery and background restrictions

Some devices limit background activity. On affected phones, users may need to disable battery optimization for your app so pushes arrive reliably—add device-specific notes if you maintain them.

Reinstall

If permission is on but nothing arrives, reinstalling the app after logging out can help. Mention any known server-side outages on your status page.