Update the app

Public for Android uses Google Play in-app updates — you usually update without leaving the app. If something goes wrong, here's how to fix it. For iOS, see Update on iOS below.

"Could not start in-app update"

This message means Google Play couldn't start the update for some reason. To recover:

1. Open the Play Store.
2. Search for Public.
3. Tap Update if shown — this performs the update directly without using in-app updates.

If you see Open instead of Update, you already have the latest version.

Required update keeps failing

If you have a forced update that won't install:

1. Make sure you have enough free storage — large updates need extra room.
2. Make sure your internet connection is stable. Try Wi-Fi if you're on mobile data.
3. Open the Play Store and update Public from there directly.
4. If Play Store also fails, uninstall Public, then reinstall it from Play. Sign in again with the same account.

Reinstalling does not delete your account or data — those live on Public's servers. You'll be back to the same account when you sign in.

Optional update prompt won't go away

If the Update available card keeps appearing even after you tap Update:

1. Tap Update and wait for Update downloaded. Restarting….
2. If the app doesn't restart on its own, force-close and reopen it.
3. Confirm the new version on the Menu → Public App vX.Y.Z footer.

Auto-update

To stop being prompted manually, enable auto-update in the Play Store:

1. Open Play Store → Public listing.
2. Tap the menu (⋮) and turn on Enable auto-update.

Check what version you're on

Open the Menu tab. The footer shows Public App vX.Y.Z.

iOS

Public for iOS updates through the App Store, not an in-app installer.

Search the App Store

1. Open the App Store.
2. Search for Public (bundle ID in.publicapp.ios).
3. Tap Update if shown.

If you see Open instead of Update, you already have the latest version.

Required update keeps blocking the app

If you see a full-screen Update required screen:

1. Tap Update now.
2. If that doesn't open a listing, search the App Store for Public and update from there.
3. Make sure you have enough free storage and a stable connection.
4. Confirm the new version in Menu or Settings — the footer shows Public for iOS X.Y.Z (build).

Auto-update

1. Open iOS Settings → App Store.
2. Turn on App Updates.

Related

• In-app updates
• iOS app updates
• Install the Android app
• Install the iOS app