Troubleshooting
Web push notifications
Get browser notifications from Public on the web or as an installed PWA.
Public can send browser push notifications on the web. If they aren't arriving, work through these checks.
1. Make sure you're signed in
Web pushes only work for accounts that are signed in in the browser you're using.
2. Allow notification permission
The first time you load Public, your browser asks for notification permission. If you blocked it (or never decided), you'll need to allow it manually.
Chrome / Edge / Brave
- Open Public in the browser.
- Click the lock icon next to the URL.
- Find Notifications and set it to Allow.
- Reload the page.
Firefox
- Open Public.
- Click the lock icon next to the URL.
- Open Permissions and remove the Block override on Send notifications.
- Reload and accept when prompted.
Safari (macOS)
- Open Safari → Settings → Websites → Notifications.
- Find public.kim and set it to Allow.
3. Use a supported browser
Web pushes need a modern, up-to-date browser:
- Chrome / Edge / Brave / Opera — supported.
- Firefox — supported.
- Safari (macOS) — supported. Safari on iOS requires Public to be installed as a PWA from the Home Screen first; see Install as a PWA.
4. Don't block all notifications system-wide
- Windows: Settings → System → Notifications → make sure your browser can send notifications.
- macOS: System Settings → Notifications → find your browser and allow notifications.
- iOS / Android (PWA): check the PWA's notification setting in system settings.
5. Foreground vs background
If you have Public open in a tab, notifications may appear inside the app instead of as system pop-ups (this is by design). Background tabs and the installed PWA show system pop-ups.
What if it still doesn't work
- Sign out and back in to re-register.
- Try in an incognito / private window — extensions sometimes block service workers.
- Use a different browser to confirm whether the issue is with one specific browser.