Troubleshooting
Troubleshooting
Fix common problems with sign-in, notifications, updates, payments, and more.
If something isn't working, start with the article that matches your issue:
- Can't sign in? Cannot sign in
- No push notifications on Android? Push notifications not working
- No push notifications on iOS? Push notifications not working (iOS)
- No browser notifications? Web push notifications
- Android or iOS won't update? Update the app
- Hit the daily chat limit? Daily chat message limit
- Paid for a plan but it didn't apply? Payment issues
- Wrong language or RTL looks broken? Language and RTL
- Forgot the master password for your vault? Forgot master password
Still stuck? The Contact link in the app footer (and on the About screen) is the way to reach support.
Awọn ibeere ti o wọpọ
- Nko le wole si Public. Kini o yẹ ki n ṣe?
- Ṣayẹwo imeeli rẹ ati ọrọ igbaniwọle, lo ibuwolu wọle Google ti o ba forukọsilẹ pẹlu Google, jẹrisi imeeli rẹ nipasẹ ọna asopọ ijẹrisi, tabi tun ọrọ igbaniwọle rẹ pada ni public.kim/forgot.
- Awọn iwifunni titari ko ṣiṣẹ. Bawo ni MO ṣe tun wọn ṣe?
- Lori Android, mu awọn iwifunni ṣiṣẹ fun Public ninu awọn eto eto ki o jẹ ki ohun elo naa ni imudojuiwọn. Lori iOS, gba Awọn iwifunni ni Eto ki o jẹ ki ohun elo naa ni imudojuiwọn. Lori oju opo wẹẹbu, gba awọn iwifunni ẹrọ aṣawakiri laaye nigbati o ba ṣetan. Wo awọn itọsọna laasigbotitusita iwifunni titari.
- Mo sanwo fun eto ṣugbọn ko lo. Kini bayi?
- Duro iṣẹju diẹ, tun bẹrẹ app, ki o ṣayẹwo awọn ọran isanwo ni Laasigbotitusita. Kan si atilẹyin pẹlu iwe-ẹri rẹ ti ero naa ko ba han.