Public Help
Troubleshooting

Troubleshooting

Fix common problems with sign-in, notifications, updates, payments, and more.

If something isn't working, start with the article that matches your issue:

Still stuck? The Contact link in the app footer (and on the About screen) is the way to reach support.

Awọn ibeere ti o wọpọ

Nko le wole si Public. Kini o yẹ ki n ṣe?
Ṣayẹwo imeeli rẹ ati ọrọ igbaniwọle, lo ibuwolu wọle Google ti o ba forukọsilẹ pẹlu Google, jẹrisi imeeli rẹ nipasẹ ọna asopọ ijẹrisi, tabi tun ọrọ igbaniwọle rẹ pada ni public.kim/forgot.
Awọn iwifunni titari ko ṣiṣẹ. Bawo ni MO ṣe tun wọn ṣe?
Lori Android, mu awọn iwifunni ṣiṣẹ fun Public ninu awọn eto eto ki o jẹ ki ohun elo naa ni imudojuiwọn. Lori iOS, gba Awọn iwifunni ni Eto ki o jẹ ki ohun elo naa ni imudojuiwọn. Lori oju opo wẹẹbu, gba awọn iwifunni ẹrọ aṣawakiri laaye nigbati o ba ṣetan. Wo awọn itọsọna laasigbotitusita iwifunni titari.
Mo sanwo fun eto ṣugbọn ko lo. Kini bayi?
Duro iṣẹju diẹ, tun bẹrẹ app, ki o ṣayẹwo awọn ọran isanwo ni Laasigbotitusita. Kan si atilẹyin pẹlu iwe-ẹri rẹ ti ero naa ko ba han.