Troubleshooting
Troubleshooting
Fix common problems with sign-in, notifications, updates, payments, and more.
If something isn't working, start with the article that matches your issue:
- Can't sign in? Cannot sign in
- No push notifications on Android? Push notifications not working
- No push notifications on iOS? Push notifications not working (iOS)
- No browser notifications? Web push notifications
- Android or iOS won't update? Update the app
- Hit the daily chat limit? Daily chat message limit
- Paid for a plan but it didn't apply? Payment issues
- Wrong language or RTL looks broken? Language and RTL
- Forgot the master password for your vault? Forgot master password
Still stuck? The Contact link in the app footer (and on the About screen) is the way to reach support.
Swivutiso leswi tolovelekeke
- A ndzi nge swi koti ku nghena eka Public. Xana ndzi fanele ndzi endla yini?
- Languta imeyili na phaswedi ya wena, tirhisa ku nghena ka Google loko u tsarisile eka Google, tiyisisa imeyili ya wena hi ku tirhisa xihlanganisi xo tiyisisa, kumbe u tlhela u veka phaswedi ya wena eka public.kim/forgot.
- Switiviso swa push a swi tirhi. Xana ndzi swi lunghisa njhani?
- Eka Android, pfumelela switiviso swa Public eka swiletelo swa sisiteme naswona hlayisa app yi pfuxetiwa. Eka iOS, pfumelela Switiviso eka Switirhisiwa naswona hlayisa app yi pfuxetiwa. Eka webu, pfumelela switiviso swa browser loko u komberiwa. Vona swiletelo swa ku lulamisa swiphiqo swa xitiviso xa ku susumeta.
- Ndzi hakerile pulani kambe a yi tirhanga. Ku vuriwa yini sweswi?
- Yimela timinete ti nga ri tingani, sungula app nakambe, ivi u kambela timhaka ta Nhlawulo eka Ku lulamisa Swiphiqo. Tihlanganisi na nseketelo hi risiti ya wena loko pulani ya ha ri kona.