Troubleshooting
Troubleshooting
Fix common problems with sign-in, notifications, updates, payments, and more.
If something isn't working, start with the article that matches your issue:
- Can't sign in? Cannot sign in
- No push notifications on Android? Push notifications not working
- No push notifications on iOS? Push notifications not working (iOS)
- No browser notifications? Web push notifications
- Android or iOS won't update? Update the app
- Hit the daily chat limit? Daily chat message limit
- Paid for a plan but it didn't apply? Payment issues
- Wrong language or RTL looks broken? Language and RTL
- Forgot the master password for your vault? Forgot master password
Still stuck? The Contact link in the app footer (and on the About screen) is the way to reach support.
Umumy soraglar
- Public girip bilemok. Näme etmeli?
- E-poçtaňyzy we parolyňyzy barlaň, Google-da hasaba alnan bolsaňyz, e-poçtaňyzy tassyklama baglanyşygy arkaly tassyklasaňyz ýa-da parolyňyzy public.kim/forgot täzeden düzseňiz, Google-dan giriň.
- Push habarnamalary işlemeýär. Olary nädip düzedip bilerin?
- Android-da, ulgam sazlamalarynda Public üçin bildirişleri işlediň we programmany täzeläň. iOS-de, Sazlamalarda bildirişlere rugsat beriň we programmany täzeläň. Webde, soralanda brauzer habarnamalaryna rugsat beriň. Puş habarnamasynyň näsazlyklaryny düzetmek boýunça gollanmalara serediň.
- Meýilnama üçin töledim, ýöne ulanylmady. Indi näme?
- Birnäçe minut garaşyň, programmany täzeden açyň we näsazlyklary düzetmekde Töleg meselelerini barlaň. Meýilnama henizem görünmeýän bolsa, kwitansiýa bilen goldaw bilen habarlaşyň.