Troubleshooting
Troubleshooting
Fix common problems with sign-in, notifications, updates, payments, and more.
If something isn't working, start with the article that matches your issue:
- Can't sign in? Cannot sign in
- No push notifications on Android? Push notifications not working
- No push notifications on iOS? Push notifications not working (iOS)
- No browser notifications? Web push notifications
- Android or iOS won't update? Update the app
- Hit the daily chat limit? Daily chat message limit
- Paid for a plan but it didn't apply? Payment issues
- Wrong language or RTL looks broken? Language and RTL
- Forgot the master password for your vault? Forgot master password
Still stuck? The Contact link in the app footer (and on the About screen) is the way to reach support.
Su'aalaha caadiga ah
- Ma geli karo Public. Maxaan sameeyaa?
- Hubi iimaylkaaga iyo eraygaaga sirta ah, isticmaal galitaanka Google-ka haddii aad Google ka diiwaangashan tahay, ku xaqiiji iimaylkaga xidhiidhka xaqiijinta, ama dib u deji eraygaaga sirta ah public.kim/forgot.
- Ogeysiisyada riixidu ma shaqeeyaan Sideen u hagaajiyaa?
- On Android, awood ogeysiisyada Public gudaha nidaamka habaynta oo abka ha cusboonaysiiyo. On iOS, oggolow Ogeysiinta gudaha Settings oo abka ha cusboonaysiiyay. Shabakadda, oggolow ogaysiisyada browserka marka la weydiiyo. Fiiri ogaysiinta riixista hagayaasha cilad-raadinta.
- Waxaan bixiyay qorshe laakiin ma khusayn. Maxaa hadda?
- Sug dhowr daqiiqo, dib u billow abka, oo hubi arrimaha lacag bixinta ee cilad-bixinta. La xidhiidh taageerada rasiidhkaaga haddii qorshuhu aanu weli muuqan.