Public Help
Troubleshooting

Troubleshooting

Fix common problems with sign-in, notifications, updates, payments, and more.

If something isn't working, start with the article that matches your issue:

Still stuck? The Contact link in the app footer (and on the About screen) is the way to reach support.

Mibvunzo yakajairika

Handikwanise kusaina ku Public. Ndoita sei?
Tarisa email yako nepassword, shandisa Google kusaina kana wakanyoresa neGoogle, simbisa email yako uchishandisa link yekusimbisa, kana kuseta patsva password yako pa public.kim/forgot.
Push zviziviso hazvisi kushanda. Ndozvigadzirisa sei?
Pa Android, gonesa zviziviso zve Public muzvirongwa zvehurongwa uye chengeta iyo app yakagadziridzwa. Pa iOS, bvumira Zviziviso muZvirongwa uye chengeta iyo app yakagadziridzwa. Pawebhu, bvumira zviziviso zvebrowser kana wakurudzirwa. Ona iyo push notification kugadzirisa madhairekitori.
Ndakabhadhara plan asi hazvina kushanda. Chii zvino?
Mirira maminetsi mashoma, tangazve app, uye tarisa Kubhadhara nyaya mu Troubleshooting. Bata rutsigiro nerisiti yako kana chirongwa chichiri kuoneka.