Troubleshooting
Troubleshooting
Fix common problems with sign-in, notifications, updates, payments, and more.
If something isn't working, start with the article that matches your issue:
- Can't sign in? Cannot sign in
- No push notifications on Android? Push notifications not working
- No push notifications on iOS? Push notifications not working (iOS)
- No browser notifications? Web push notifications
- Android or iOS won't update? Update the app
- Hit the daily chat limit? Daily chat message limit
- Paid for a plan but it didn't apply? Payment issues
- Wrong language or RTL looks broken? Language and RTL
- Forgot the master password for your vault? Forgot master password
Still stuck? The Contact link in the app footer (and on the About screen) is the way to reach support.
Mibvunzo yakajairika
- Handikwanise kusaina ku Public. Ndoita sei?
- Tarisa email yako nepassword, shandisa Google kusaina kana wakanyoresa neGoogle, simbisa email yako uchishandisa link yekusimbisa, kana kuseta patsva password yako pa public.kim/forgot.
- Push zviziviso hazvisi kushanda. Ndozvigadzirisa sei?
- Pa Android, gonesa zviziviso zve Public muzvirongwa zvehurongwa uye chengeta iyo app yakagadziridzwa. Pa iOS, bvumira Zviziviso muZvirongwa uye chengeta iyo app yakagadziridzwa. Pawebhu, bvumira zviziviso zvebrowser kana wakurudzirwa. Ona iyo push notification kugadzirisa madhairekitori.
- Ndakabhadhara plan asi hazvina kushanda. Chii zvino?
- Mirira maminetsi mashoma, tangazve app, uye tarisa Kubhadhara nyaya mu Troubleshooting. Bata rutsigiro nerisiti yako kana chirongwa chichiri kuoneka.