Troubleshooting
Troubleshooting
Fix common problems with sign-in, notifications, updates, payments, and more.
If something isn't working, start with the article that matches your issue:
- Can't sign in? Cannot sign in
- No push notifications on Android? Push notifications not working
- No push notifications on iOS? Push notifications not working (iOS)
- No browser notifications? Web push notifications
- Android or iOS won't update? Update the app
- Hit the daily chat limit? Daily chat message limit
- Paid for a plan but it didn't apply? Payment issues
- Wrong language or RTL looks broken? Language and RTL
- Forgot the master password for your vault? Forgot master password
Still stuck? The Contact link in the app footer (and on the About screen) is the way to reach support.
Mafunso wamba
- Sindingathe kulowa mu Public. Kodi nditani?
- Chongani imelo yanu ndi mawu achinsinsi, gwiritsani ntchito kulowa mu Google ngati mudalembetsa ndi Google, tsimikizirani imelo yanu kudzera pa ulalo wotsimikizira, kapena sinthaninso mawu achinsinsi anu pa public.kim/forgot.
- Zidziwitso zokankhira sizikugwira ntchito. Ndizikonza bwanji?
- Pa Android, yambitsani zidziwitso za Public pamakina ndikusintha pulogalamuyo. Pa iOS, lolani Zidziwitso mu Zochunira ndikusintha pulogalamuyi kuti ikhale yosinthidwa. Pa intaneti, lolani zidziwitso za msakatuli mukafunsidwa. Onani zidziwitso zowongolera zovuta.
- Ndinalipira plan koma sizinagwire ntchito. Bwanji tsopano?
- Dikirani kwa mphindi zingapo, yambitsaninso pulogalamuyo, ndikuyang'ana nkhani za Malipiro mu Kuthetsa Mavuto. Lumikizanani ndi chithandizo ndi risiti yanu ngati dongosolo silikuwonekera.