Public Help
Troubleshooting

Troubleshooting

Fix common problems with sign-in, notifications, updates, payments, and more.

If something isn't working, start with the article that matches your issue:

Still stuck? The Contact link in the app footer (and on the About screen) is the way to reach support.

Mafunso wamba

Sindingathe kulowa mu Public. Kodi nditani?
Chongani imelo yanu ndi mawu achinsinsi, gwiritsani ntchito kulowa mu Google ngati mudalembetsa ndi Google, tsimikizirani imelo yanu kudzera pa ulalo wotsimikizira, kapena sinthaninso mawu achinsinsi anu pa public.kim/forgot.
Zidziwitso zokankhira sizikugwira ntchito. Ndizikonza bwanji?
Pa Android, yambitsani zidziwitso za Public pamakina ndikusintha pulogalamuyo. Pa iOS, lolani Zidziwitso mu Zochunira ndikusintha pulogalamuyi kuti ikhale yosinthidwa. Pa intaneti, lolani zidziwitso za msakatuli mukafunsidwa. Onani zidziwitso zowongolera zovuta.
Ndinalipira plan koma sizinagwire ntchito. Bwanji tsopano?
Dikirani kwa mphindi zingapo, yambitsaninso pulogalamuyo, ndikuyang'ana nkhani za Malipiro mu Kuthetsa Mavuto. Lumikizanani ndi chithandizo ndi risiti yanu ngati dongosolo silikuwonekera.