Public Help
Troubleshooting

Troubleshooting

Fix common problems with sign-in, notifications, updates, payments, and more.

If something isn't working, start with the article that matches your issue:

Still stuck? The Contact link in the app footer (and on the About screen) is the way to reach support.

Dipotšišo tše di tlwaelegilego

Ga ke kgone go tsena go Public. Ke swanetše go dira’ng?
Lekola imeile ya gago le phasewete, šomiša go tsena ga Google ge o ngwadišitše le Google, netefatša imeile ya gago ka kgokagano ya netefatšo, goba seta phasewete ya gago gape go public.kim/forgot.
Ditsebišo tša go kgorometša ga di šome. Ke di lokiša bjang?
Ka Android, kgontšha ditsebišo tša Public ka dipeakanyo tša tshepedišo gomme o boloke tirišo e mpshafaditšwe. Go iOS, dumelela Ditsebišo ka go Dipeakanyo gomme o boloke tirišo e mpshafaditšwe. Go wepe, dumelela ditsebišo tša sephephediši ge o kgopelwa. Bona dihlahli tša tharollo ya mathata ya tsebišo ya go kgorometša.
Ke ile ka lefa leano eupša ga se la šoma. Go thwe’ng bjale?
Ema metsotso e mmalwa, thoma tirišo gape, gomme o hlahlobje ditaba tša Tefo go Tharollo ya Mathata. Ikgokaganye le thekgo ka rasiti ya gago ge e le gore leano le sa dutše le sa tšwelele.