Public Help
Troubleshooting

Troubleshooting

Fix common problems with sign-in, notifications, updates, payments, and more.

If something isn't working, start with the article that matches your issue:

Still stuck? The Contact link in the app footer (and on the About screen) is the way to reach support.

Mituna oyo bato mingi batunaka

Nakoki kokota na Public te. Nasengeli kosala nini?
Tala email na yo mpe mot de passe, salela Google sign-in soki okomisaki na Google, confirmer email na yo na nzela ya lien ya vérification, to zongisa mot de passe na yo na public.kim/forgot.
Ba notifications ya push ezali kosala te. Ndenge nini nakoki kobongisa yango?
Na Android, activer ba notifications pona Public na ba paramètres ya système pe bomba app mise à jour. Na iOS, tika ba Notifications na Paramètres pe bomba app mise à jour. Na web, tika ba notifications ya navigateur tango basengi yo. Tala ba guides ya résolution ya problème ya notification ya push.
Nafutaki plan moko kasi esalelamaki te. Ezali boni sikoyo?
Zela mwa miniti, banda lisusu appli, mpe tala makambo ya kofuta na Troubleshooting. Bokutana na lisungi na récépissé na yo soki mwango ezali kaka komonana te.