Troubleshooting
Troubleshooting
Fix common problems with sign-in, notifications, updates, payments, and more.
If something isn't working, start with the article that matches your issue:
- Can't sign in? Cannot sign in
- No push notifications on Android? Push notifications not working
- No push notifications on iOS? Push notifications not working (iOS)
- No browser notifications? Web push notifications
- Android or iOS won't update? Update the app
- Hit the daily chat limit? Daily chat message limit
- Paid for a plan but it didn't apply? Payment issues
- Wrong language or RTL looks broken? Language and RTL
- Forgot the master password for your vault? Forgot master password
Still stuck? The Contact link in the app footer (and on the About screen) is the way to reach support.
Mituna oyo bato mingi batunaka
- Nakoki kokota na Public te. Nasengeli kosala nini?
- Tala email na yo mpe mot de passe, salela Google sign-in soki okomisaki na Google, confirmer email na yo na nzela ya lien ya vérification, to zongisa mot de passe na yo na public.kim/forgot.
- Ba notifications ya push ezali kosala te. Ndenge nini nakoki kobongisa yango?
- Na Android, activer ba notifications pona Public na ba paramètres ya système pe bomba app mise à jour. Na iOS, tika ba Notifications na Paramètres pe bomba app mise à jour. Na web, tika ba notifications ya navigateur tango basengi yo. Tala ba guides ya résolution ya problème ya notification ya push.
- Nafutaki plan moko kasi esalelamaki te. Ezali boni sikoyo?
- Zela mwa miniti, banda lisusu appli, mpe tala makambo ya kofuta na Troubleshooting. Bokutana na lisungi na récépissé na yo soki mwango ezali kaka komonana te.