Public Help
Troubleshooting

Troubleshooting

Fix common problems with sign-in, notifications, updates, payments, and more.

If something isn't working, start with the article that matches your issue:

Still stuck? The Contact link in the app footer (and on the About screen) is the way to reach support.

Ebibuuzo ebitera okubuuzibwa

Sisobola kuyingira mu Public. Nkole ntya?
Kebera email yo ne password yo, kozesa Google sign-in singa weewandiisa mu Google, kakasa email yo ng’oyita mu link y’okukakasa, oba zzaawo password yo ku public.kim/forgot.
Push notifications tezikola. Nzitereeza ntya?
Ku Android, sobozesa okumanyisibwa kwa Public mu nteekateeka z’enkola era okuume app ng’eteredde. Ku iOS, kiriza Notifications mu Settings era okuume app nga eteredde. Ku mukutu, kiriza okumanyisibwa kwa browser nga osabiddwa. Laba ebiragiro ebikwata ku kugonjoola ebizibu by'okumanyisa okusika.
Nasasula pulaani naye nga tekola. Kati kitya?
Linda eddakiika ntono, ddamu okutandika app, era okebere ensonga z'okusasula mu Troubleshooting. Tuukirira abayambi ne lisiiti yo singa enteekateeka ekyali telabika.