Troubleshooting
Troubleshooting
Fix common problems with sign-in, notifications, updates, payments, and more.
If something isn't working, start with the article that matches your issue:
- Can't sign in? Cannot sign in
- No push notifications on Android? Push notifications not working
- No push notifications on iOS? Push notifications not working (iOS)
- No browser notifications? Web push notifications
- Android or iOS won't update? Update the app
- Hit the daily chat limit? Daily chat message limit
- Paid for a plan but it didn't apply? Payment issues
- Wrong language or RTL looks broken? Language and RTL
- Forgot the master password for your vault? Forgot master password
Still stuck? The Contact link in the app footer (and on the About screen) is the way to reach support.
Pitakonan umum
- Aku ora bisa mlebu menyang Public. Aku kudu piye?
- Priksa email lan sandhi, gunakake mlebu Google yen sampeyan ndhaptar karo Google, konfirmasi email liwat link verifikasi, utawa setel ulang tembung sandhi ing public.kim/forgot.
- Notifikasi push ora bisa digunakake. Kepiye carane ndandani?
- Ing Android, aktifake kabar kanggo Public ing setelan sistem lan tetep nganyari app. Ing iOS, ngidini Kabar ing Setelan lan tetep app dianyari. Ing web, ngidini kabar browser nalika dijaluk. Waca pandhuan ngatasi masalah kabar push.
- Aku mbayar rencana nanging ora ditrapake. Apa saiki?
- Enteni sawetara menit, miwiti maneh app, lan mriksa masalah Pembayaran ing Ngatasi masalah. Hubungi dhukungan karo kuitansi yen rencana isih ora katon.