Troubleshooting
Troubleshooting
Fix common problems with sign-in, notifications, updates, payments, and more.
If something isn't working, start with the article that matches your issue:
- Can't sign in? Cannot sign in
- No push notifications on Android? Push notifications not working
- No push notifications on iOS? Push notifications not working (iOS)
- No browser notifications? Web push notifications
- Android or iOS won't update? Update the app
- Hit the daily chat limit? Daily chat message limit
- Paid for a plan but it didn't apply? Payment issues
- Wrong language or RTL looks broken? Language and RTL
- Forgot the master password for your vault? Forgot master password
Still stuck? The Contact link in the app footer (and on the About screen) is the way to reach support.
Ajụjụ nkịtị
- Enweghị m ike ịbanye na Public. Kedu ihe m kwesịrị ịme?
- Lelee email na paswọọdụ gị, jiri nbanye Google ma ọ bụrụ na ị debanyere aha na Google, kwado email gị site na njikọ nkwenye, ma ọ bụ tọgharịa paswọọdụ gị na public.kim/forgot.
- Ịkwanye ọkwa adịghị arụ ọrụ. Kedu ka m ga-esi edozi ha?
- Na Android, mee ka amamọkwa maka Public n'ime ntọala sistemụ wee meelite ngwa ahụ. Na iOS, kwe ka amamọkwa na Ntọala wee meelite ngwa ahụ. Na webụ, kwe ka amamọkwa ihe nchọgharị mgbe kpaliri. Hụ ntuziaka nchọpụta nsogbu ngosi ntinye.
- M kwụrụ maka atụmatụ mana o tinyeghị ya. Gịnị ugbu a?
- Chere nkeji ole na ole, malitegharịa ngwa ahụ, wee lelee okwu ịkwụ ụgwọ na Nchọpụta nsogbu. Kpọtụrụ nkwado site na nnata gị ma ọ bụrụ na atụmatụ a ka pụtaghị.