Kuv tsis tuaj yeem kos npe rau Public. Kuv yuav ua li cas?

Txheeb xyuas koj tus email thiab tus password, siv Google kos npe nkag yog tias koj sau npe nrog Google, paub meej tias koj tus email los ntawm kev txheeb xyuas qhov txuas, lossis rov pib koj tus password ntawm public.kim/forgot.

Cov ntawv ceeb toom thawb tsis ua haujlwm. Kuv yuav kho lawv li cas?

Ntawm Android, qhib cov ntawv ceeb toom rau Public hauv kev teeb tsa thiab ua kom lub app hloov tshiab. Ntawm iOS, tso cai rau Cov Ntawv Ceeb Toom hauv Chaw thiab khaws lub app hloov tshiab. Hauv lub vev xaib, tso cai rau browser ceeb toom thaum raug ceeb toom. Saib cov lus qhia kev ceeb toom teeb meem.

Kuv them rau ib txoj kev npaj tab sis nws tsis siv. Tam sim no dab tsi?

Tos ob peb feeb, rov pib lub app, thiab tshawb xyuas cov teeb meem Them Nyiaj hauv Kev daws teeb meem. Hu rau kev txhawb nqa nrog koj daim ntawv txais nyiaj yog tias txoj kev npaj tseem tsis tshwm sim.

Troubleshooting | Public Help

If something isn't working, start with the article that matches your issue:

Can't sign in? Cannot sign in
No push notifications on Android? Push notifications not working
No push notifications on iOS? Push notifications not working (iOS)
No browser notifications? Web push notifications
Android or iOS won't update? Update the app
Hit the daily chat limit? Daily chat message limit
Paid for a plan but it didn't apply? Payment issues
Wrong language or RTL looks broken? Language and RTL
Forgot the master password for your vault? Forgot master password

Still stuck? The Contact link in the app footer (and on the About screen) is the way to reach support.

Cov lus nug

Kuv tsis tuaj yeem kos npe rau Public. Kuv yuav ua li cas?: Txheeb xyuas koj tus email thiab tus password, siv Google kos npe nkag yog tias koj sau npe nrog Google, paub meej tias koj tus email los ntawm kev txheeb xyuas qhov txuas, lossis rov pib koj tus password ntawm public.kim/forgot.
Cov ntawv ceeb toom thawb tsis ua haujlwm. Kuv yuav kho lawv li cas?: Ntawm Android, qhib cov ntawv ceeb toom rau Public hauv kev teeb tsa thiab ua kom lub app hloov tshiab. Ntawm iOS, tso cai rau Cov Ntawv Ceeb Toom hauv Chaw thiab khaws lub app hloov tshiab. Hauv lub vev xaib, tso cai rau browser ceeb toom thaum raug ceeb toom. Saib cov lus qhia kev ceeb toom teeb meem.
Kuv them rau ib txoj kev npaj tab sis nws tsis siv. Tam sim no dab tsi?: Tos ob peb feeb, rov pib lub app, thiab tshawb xyuas cov teeb meem Them Nyiaj hauv Kev daws teeb meem. Hu rau kev txhawb nqa nrog koj daim ntawv txais nyiaj yog tias txoj kev npaj tseem tsis tshwm sim.