Troubleshooting
Troubleshooting
Fix common problems with sign-in, notifications, updates, payments, and more.
If something isn't working, start with the article that matches your issue:
- Can't sign in? Cannot sign in
- No push notifications on Android? Push notifications not working
- No push notifications on iOS? Push notifications not working (iOS)
- No browser notifications? Web push notifications
- Android or iOS won't update? Update the app
- Hit the daily chat limit? Daily chat message limit
- Paid for a plan but it didn't apply? Payment issues
- Wrong language or RTL looks broken? Language and RTL
- Forgot the master password for your vault? Forgot master password
Still stuck? The Contact link in the app footer (and on the About screen) is the way to reach support.
Ceistean cumanta
- Chan urrainn dhomh clàradh a-steach gu Public. Dè bu chòir dhomh a dhèanamh?
- Thoir sùil air a’ phost-d is am facal-faire agad, cleachd logadh a-steach Google ma chlàraich thu le Google, dearbhaich am post-d agad tron cheangal dearbhaidh, no ath-shuidhich am facal-faire agad aig public.kim/forgot.
- Chan eil fiosan putaidh ag obair. Ciamar a chuireas mi ceart iad?
- Air Android, leig le fiosan airson Public ann an roghainnean an t-siostaim agus cùm an aplacaid ùrachadh. Air iOS, leig le fiosan ann an Roghainnean agus cùm an aplacaid ùrachadh. Air an lìon, leig le fiosan brabhsair nuair a thèid a bhrosnachadh. Faic an stiùireadh fuasgladh dhuilgheadasan fios putaidh.
- Phàigh mi airson plana ach cha robh e iomchaidh. Dè a-nis?
- Fuirich beagan mhionaidean, ath-thòisich an aplacaid, agus thoir sùil air cùisean pàighidh ann an Fuasgladh dhuilgheadasan. Cuir fios gu neach-taic leis a’ chuidhteas agad mura nochd am plana fhathast.