Troubleshooting
Troubleshooting
Fix common problems with sign-in, notifications, updates, payments, and more.
If something isn't working, start with the article that matches your issue:
- Can't sign in? Cannot sign in
- No push notifications on Android? Push notifications not working
- No push notifications on iOS? Push notifications not working (iOS)
- No browser notifications? Web push notifications
- Android or iOS won't update? Update the app
- Hit the daily chat limit? Daily chat message limit
- Paid for a plan but it didn't apply? Payment issues
- Wrong language or RTL looks broken? Language and RTL
- Forgot the master password for your vault? Forgot master password
Still stuck? The Contact link in the app footer (and on the About screen) is the way to reach support.
Ceisteanna coitianta
- Ní féidir liom síniú isteach ar Public. Cad ba cheart dom a dhéanamh?
- Seiceáil do ríomhphost agus do phasfhocal, bain úsáid as síniú isteach Google má chláraigh tú le Google, deimhnigh do ríomhphost tríd an nasc fíoraithe, nó athshocraigh do phasfhocal ag public.kim/forgot.
- Níl fógraí brú ag obair. Conas is féidir liom iad a dheisiú?
- Ar Android, cumasaigh fógraí le haghaidh Public i socruithe an chórais agus coinnigh an aip nuashonraithe. Ar iOS, ceadaigh Fógraí sna Socruithe agus coinnigh an aip nuashonraithe. Ar an ngréasán, ceadaigh fógraí brabhsálaí nuair a iarrtar iad. Féach ar na treoracha fabhtcheartaithe fógra bhrú.
- D’íoc mé as plean ach ní raibh feidhm aige. Cad anois?
- Fan cúpla nóiméad, atosaigh an aip, agus seiceáil saincheisteanna íocaíochta i Réiteach Fabhtcheartú. Déan teagmháil le tacaíocht le d’admháil mura bhfuil an plean fós le feiceáil.