Public Help
Troubleshooting

Troubleshooting

Fix common problems with sign-in, notifications, updates, payments, and more.

If something isn't working, start with the article that matches your issue:

Still stuck? The Contact link in the app footer (and on the About screen) is the way to reach support.

Ɲininkali minnu bɛ kɛ tuma caman na

N tɛ se ka don Public kɔnɔ. Ne ka kan ka mun kɛ?
I ka i ka bataki ni i ka tɔgɔlasɛbɛn lajɛ, ka baara kɛ ni Google doncogo ye n’i y’i tɔgɔ sɛbɛn Google la, k’i ka bataki ci sɛgɛsɛgɛli yɔrɔ fɛ, walima k’i ka tɔgɔlasɛbɛn bila public.kim/forgot la.
Push notifications (push notifications) tɛ baara kɛ. Ne bɛ se k’u labɛn cogo di?
Android kan, kunnafoniw di Public ma sistɛmu sigicogo la ani ka porogaramu to a la. iOS kan, a to Notifications in Settings ani ka app to a la. Ɛntɛrinɛti kan, sira di navigatɔrɔn ka kunnafoniw ma ni a ɲinina i fɛ. Aw ye push notification gɛlɛyaw ɲɛnabɔcogo gafew lajɛ.
N ye plan dɔ sara nka a ma kɛ. Sisan, mun bɛ kɛ?
Miniti damadɔw makɔnɔ, ka appli daminɛ kokura, ka Sarako koɲɛw lajɛ Gɛlɛyaw ɲɛnabɔli kɔnɔ. Aw bɛ se ka dɛmɛ sɔrɔ ni aw ka resipi ye ni o labɛn ma bɔ hali bi.