Troubleshooting
Troubleshooting
Fix common problems with sign-in, notifications, updates, payments, and more.
If something isn't working, start with the article that matches your issue:
- Can't sign in? Cannot sign in
- No push notifications on Android? Push notifications not working
- No push notifications on iOS? Push notifications not working (iOS)
- No browser notifications? Web push notifications
- Android or iOS won't update? Update the app
- Hit the daily chat limit? Daily chat message limit
- Paid for a plan but it didn't apply? Payment issues
- Wrong language or RTL looks broken? Language and RTL
- Forgot the master password for your vault? Forgot master password
Still stuck? The Contact link in the app footer (and on the About screen) is the way to reach support.
Ɲininkali minnu bɛ kɛ tuma caman na
- N tɛ se ka don Public kɔnɔ. Ne ka kan ka mun kɛ?
- I ka i ka bataki ni i ka tɔgɔlasɛbɛn lajɛ, ka baara kɛ ni Google doncogo ye n’i y’i tɔgɔ sɛbɛn Google la, k’i ka bataki ci sɛgɛsɛgɛli yɔrɔ fɛ, walima k’i ka tɔgɔlasɛbɛn bila public.kim/forgot la.
- Push notifications (push notifications) tɛ baara kɛ. Ne bɛ se k’u labɛn cogo di?
- Android kan, kunnafoniw di Public ma sistɛmu sigicogo la ani ka porogaramu to a la. iOS kan, a to Notifications in Settings ani ka app to a la. Ɛntɛrinɛti kan, sira di navigatɔrɔn ka kunnafoniw ma ni a ɲinina i fɛ. Aw ye push notification gɛlɛyaw ɲɛnabɔcogo gafew lajɛ.
- N ye plan dɔ sara nka a ma kɛ. Sisan, mun bɛ kɛ?
- Miniti damadɔw makɔnɔ, ka appli daminɛ kokura, ka Sarako koɲɛw lajɛ Gɛlɛyaw ɲɛnabɔli kɔnɔ. Aw bɛ se ka dɛmɛ sɔrɔ ni aw ka resipi ye ni o labɛn ma bɔ hali bi.