Public Help
Account & safety

Moderation

What happens after you report something — review, possible actions, and your account status.

Public's moderation team reviews every report. This page explains what that looks like in practice.

Report lifecycle

A report goes through these statuses:

  1. Open — newly filed, waiting for a reviewer.
  2. Reviewing — a team member is looking at it.
  3. Resolved — action was taken, or the report was confirmed valid.
  4. Dismissed — no action needed (for example, the content didn't break the rules).

Possible actions on content and accounts

Depending on what was reported and how serious it is, Public may:

  • Remove the post, comment, blog, page, or character.
  • Edit content for moderation reasons (rare; usually used for misleading metadata).
  • Suspend an account temporarily (the user can sign in again after the suspension ends).
  • Ban an account permanently.
  • Cancel a subscription that was tied to a banned account.
  • Hold an invite redemption for review if the pattern looked abusive.

Your account status

Your account is normally active. If it's affected by a moderation action, the status changes to:

  • Suspended — temporary, with an expiry date. You can sign in again after that date.
  • Banned — permanent. Sign-in is blocked.

If you think your account was suspended or banned in error, contact support — see the Contact link in the footer or the About → Contact Support screen.

Privacy of reports

  • Reports are anonymous to the person you report — they are not told who filed the report.
  • The reviewer can see the report content and any context needed to act on it (the post text, message contents, etc.).

Following up

You won't always get a per-report status update — moderation is high-volume. If a report involved you directly (someone harassing your account, for example) and the situation continues, file another report so the team has a fresh signal.

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